Terms and Conditions – Swift Line Transit

Welcome to Swift Line Transit. These Terms and Conditions outline the rules and regulations governing the use of our logistics, transportation, and delivery services and website. By accessing or using our services, you agree to comply with these terms. If you do not agree with any part of these terms, please do not use our services.

2. Services Offered

Swift Line Transit provides logistics and transportation services, including:

• Domestic and international freight transportation
• Local and long-distance delivery
• Cargo pickup and delivery
• Warehousing and cargo handling
• Shipping documentation assistance
• Customs and clearance support
• Shipment tracking and customer support

3. Eligibility for Service

To use our services, you must:

• Be at least 18 years old or have the legal capacity to enter into an agreement.
• Provide accurate and complete information regarding your shipment.
• Comply with all applicable transportation, customs, and shipping laws and regulations.

4. Booking and Payment

• All bookings must be made in advance through our website or customer support.
• Payments must be completed according to the agreed payment terms before or during the service.
• We may accept various payment methods, including credit/debit cards and bank transfers.
• Prices may vary based on shipment size, weight, destination, transportation method, and additional services required.
• Additional charges may apply for customs duties, storage, special handling, or other services when applicable.

5. Cancellation and Refund Policy

• Cancellation requests should be submitted as soon as possible.
• Cancellation fees may apply depending on the timing of the cancellation and the services already provided.
• Services that have already been completed or shipments already dispatched may not be eligible for a refund.
• Approved refunds will be processed according to our applicable refund policy and payment provider processing times.

6. Shipment Safety and Handling

• Customers are responsible for providing accurate information about the contents, weight, dimensions, and value of their shipment.
• Goods must be properly packaged and prepared for transportation.
• Certain restricted, hazardous, illegal, or prohibited items may not be accepted.
• We take reasonable measures to handle shipments safely throughout the transportation process.

7. Customer Responsibilities

Customers are responsible for:

• Providing accurate sender and recipient information.
• Providing the correct pickup and delivery addresses.
• Ensuring shipments are properly packaged and labeled.
• Providing required invoices, permits, customs documents, and other relevant paperwork.
• Informing Swift Line Transit of any special handling requirements.
• Ensuring that shipped goods comply with applicable laws and regulations.

8. Liability Disclaimer

While Swift Line Transit takes reasonable precautions to provide safe and reliable transportation, we are not responsible for delays or disruptions caused by circumstances beyond our reasonable control, including:

• Severe weather conditions
• Natural disasters
• Customs inspections or clearance delays
• Carrier or transportation disruptions
• Government restrictions
• Incorrect information provided by the customer
• Unforeseen logistical circumstances

We are not responsible for losses resulting from inaccurate shipment information, improper packaging, or failure to comply with applicable shipping requirements.

9. Restrictions and Limitations

Swift Line Transit reserves the right to refuse or restrict shipments that:

• Contain prohibited or restricted goods.
• Violate applicable laws or transportation regulations.
• Are improperly packaged or labeled.
• Present unreasonable safety or handling risks.
• Require permits or documentation that have not been provided.

Additional requirements may apply depending on the destination, type of goods, and transportation method.

10. Privacy Policy

We collect and use customer information as necessary to process orders, provide transportation services, communicate with customers, and manage shipments.

Personal information may be shared with trusted service providers, carriers, customs authorities, payment processors, or other parties when necessary to fulfill transportation services or comply with legal requirements.

By using our services, you agree to our data collection and usage practices as outlined in our Privacy Policy.

11. Changes to Terms and Conditions

Swift Line Transit reserves the right to update or modify these Terms and Conditions at any time. Changes may be posted on our website and will become effective when published.

Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms and Conditions.